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Technical support is very important to Parallax, and we understand the importance of providing good technical support to our customers. Support via a local phone number and email is provided.

Support by telephone is available by calling (765) 962-3770 or (888) 962-3770.

Support calls are answered and are handled on a first come first served basis during normal business hours. After hours support is also provided.

Any tech support question can be emailed.



Quick Tip for High Speed customers having trouble getting online: Power down your high speed equipment (DSL or wireless modem) and broadband router for 10 seconds then power them back up. Then restart your computer. This often fixes any issues with connecting to the Internet.

Quick Tip for Dial-Up customers having trouble getting online:
Restart your computer and verify you don't have any phones off the hook.




 
Richmond, Indiana    |   765-962-3770    |    888-962-3770